Privacy Policy
How we collect, use and protect your personal data when you request a reservation.
Last updated: October 2026
Data controller
Apu Garden Lodge, located at Cidruchayoc, lote 178, sector Yanaconas, Urubamba, Cusco, Peru, is responsible for processing the personal data you share with us through this site.
What data we collect
When you submit a booking request we collect: full name, email address, phone number (optional), arrival and departure dates, number of guests, requested room type, and any notes you add.
If you message us on WhatsApp, that platform's own privacy terms also apply.
How we use your data
We use this information solely to manage your booking request, confirm availability, contact you by email or WhatsApp, and coordinate your stay.
Who we share your data with
We do not sell or share your data with third parties for advertising purposes. Your information is recorded in the hotel's internal management system, for the exclusive use of Apu Garden Lodge staff.
Cookies and analytics
This site does not use tracking cookies or third-party analytics tools.
How long we keep your data
We retain your booking data for as long as your relationship with the hotel lasts, plus any additional time needed for administrative or legal purposes.
Your rights
Under Peru's Law No. 29733 (Personal Data Protection Law), you may request access, rectification, cancellation, or objection (ARCO rights) regarding your personal data by writing to us through the contact channels listed below.
Security
We take reasonable measures to protect your information, although no system is completely infallible.
Changes to this policy
We may update this policy from time to time. The last-updated date is shown at the top of this page.
Contact
To exercise your rights or ask questions about this policy, message us on WhatsApp at +51 937 454 282 or through the form on the Contact page.